Please read the Terms & Conditions below in full before sending an enquiry or placing your booking
Deposit
- To secure a date for your event booking a non-refundable deposit of £20.00 per person will be required via Bank Transfer
- All dates remain open until a deposit payment has been received and confirmed by Chef 2 Dine 4.
- The non-refundable deposit will be deducted from the final balance.
- In the unlikely event that Chef 2 Dine 4 must cancel your event, any monies paid at the date of cancellation will be refunded to you.
- A receipt will be provided for any non-refundable deposit, this is usually provided within 5 working days where possible.
Fees, Cancellation Policy and Changing your Booking
In the unfortunate event you need to cancel your event, move the date (subject to your preferred alternative date being available) or amend your booking with us, please put this in writing via email to [email protected].
The following charges apply (Notice Period in bold. Amount in Italics.)
- Amending the booking date (subject to availability) within 12 clear weeks of the event date:
No charge, non-refundable deposit will be kept and moved to new date - Amending the booking date (subject to availability) with less than 12 clear weeks of the event date:
Non-refundable deposit will be kept, and a new non-refundable deposit will be required to secure the new date - Cancellation at any time after booking:
Non-refundable deposit will be kept - Cancellation received with 21 clear days or less of the event date:
Non-refundable deposit will be kept and an invoice of £250 will be issued - Cancellations received with 14 clear days or less of the event date:
Non-refundable deposit will be kept and full remaining balance of the entire event cost* will be due
* The total event cost will be based on the number of confirmed guests attending and the agreed price per head. Should guests numbers remain unconfirmed at the point of cancellation, the total event cost will be based on the original quote that the non-refundable deposit was calculated on. In the event of any dispute as to confirmed numbers, Chef 2 Dine 4’s decision will be final and binding.
Where legally permissible, Chef 2 Dine 4 reserves the right to charge interest on any late payments or charges.
Weekend Bookings
For Fridays, Saturdays and Sundays and any Bank Holidays, the minimum numbers for an accepted booking is 8 Adults having a minimum of a 3 course dinner party. The 3 course dinner party must be comprised of either:
- Canapé, Main Course & Dessert, or
- Starter, Main Course & Dessert.
Final Numbers
Final numbers of guests are required 14 clear days prior to the event date. These are the numbers for which you will be charged,. After this time, no cancellations, amendments or reductions will be accepted after this time. Menu choices are required 14 clear days prior to the event date. Once final numbers and menu choices are received, Chef 2 Dine 4 will then issue you with a final invoice. Once the invoice has been paid a final receipt will be issued, this is usually within 5 working days, where possible.
Duration
As a standard 20:00 is our latest sit down time. Later sit down times (later than 20:00) may not be accepted or may carry an additional charge, this is decided at the sole discretion of Chef 2 Dine 4.
Liability
Chef 2 Dine 4 has sufficient Public Liability Insurance and follow strict HACCP guidelines for all food production with our clients and their guests. Following these guidelines Chef 2 Dine 4 advise that all food must be consumed after two hours of initial serving. Chef 2 Dine 4 accepts no liability for any food consumed 2 or more hours after serving.
Complaints
- Any complaints must be emailed or written within 48 hours of the event date.
- Whilst complaints will be reviewed internally, complaints may not receive a written response or acknowledgment.
- Outside of the 48 hours period complaints will be dealt with at the discretion of Chef 2 Dine 4.
